Should we pretend it didn't happen? |
The
sight of David Dao, a Kentucky doctor, who didn’t want to be removed from the
Chicago-to-Louisville flight he paid in full for, thereby causing the flight
crew to call in the cops to have him forcibly removed.
MANY
PEOPLE ON board that flight felt compelled to pull out the cheap video cameras
installed on their portable telephones to record the moment back on April 9.
Which is the only reason we have so much visual evidence of the way the doctor
was roughed up. Although I wonder how many thought they were merely shooting
some “crazy video” they could share with friends for a laugh.
Otherwise,
I suspect that United Airlines, which had an agreement with the subcarrier that
was actually running that particular flight from O’Hare International Airport
to a lesser aviation market would not be so eager to “pay up.”
Dao
suffered a broken nose, a concussion and had two teeth knocked out from the
incident, but there are those people who want to believe he somehow brought
this incident on himself. They are the ones who are going to be ranting and
raging that it’s an injustice the airline paid Dao a cent and they should have
fought for their “good name.”
Although
I have trouble accepting that line of logic, largely because of the reality of
the way these cases are settled.
FOR
SURE ENOUGH, it was announced Thursday that the airline reached a legal
settlement with Dao. His threat of a lawsuit will go away. He promises to not
take any action that would be perceived as negative against United Airlines. In
fact, he promises not to talk about the incident any more.
The
airline won’t say how much money they wound up paying to him, and, of course, there
is the obligatory statement by which the airline says it admits to no
wrongdoing with regards to its conduct from the incident.
That
really is what is most important to the airline. They don’t want any kind of
written record being built up indicating they screwed up or did anything wrong.
They
probably want the impression being created that Dao (or anyone who files a
lawsuit) is just out for money, and that if they were really wronged, they
would not have been so quick to take a cash settlement.
IF
ANYTHING, THE most significant action out of this whole affair is that people
now have a better idea of what airline policies are with regards to kicking
people off of flights – which apparently is something they believe is their
right to do.
You
don’t have to be a threat or misbehaving to get the boot. I still think I’d
probably react in a similar manner to Dao if I had been in his situation –
needing to get somewhere by a certain time and paying good money for my ticket!
But
I’m sure the airline thinks they are buying silence on the issue – which I’m
sure they hope now fades away into the depths of our memories so that by year’s
end, we’ll have forgotten that United ever did anything so crass. They’ll
regard him the way the mighty Wizard of Oz wanted us to view that man behind
the green curtain.
-30-
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